Terms of service

Last Updated: February 12, 2026

By accessing or using the PurePaws Naturals website and services (the “Services”), you agree to comply with and be bound by the following terms and conditions (“Terms of Service”). Please read these Terms carefully before making a purchase or using our website. If you do not agree with any part of these Terms, please refrain from using our Services.

General Terms

  • Eligibility: You must be at least 18 years old to use this site and purchase products from PurePaws Naturals. By using this site, you represent and warrant that you are of legal age to form a binding contract.

  • Account Registration: To make a purchase, you may need to create an account on PurePaws Naturals. You agree to provide accurate, current, and complete information during registration and maintain the confidentiality of your account credentials.

Products and Services

  • Product Availability: All products listed on the website are subject to availability. We reserve the right to limit the quantity of products purchased per order.

  • Product Information: We strive to ensure that the product information provided is accurate, including descriptions, pricing, and availability. However, we cannot guarantee that the information is error-free, and we reserve the right to correct any inaccuracies.

  • Pricing and Payment: Pricing and Payment: All prices are listed in CAD and may be subject to applicable taxes and shipping fees. We accept various payment methods, including credit cards, debit cards, and other approved payment gateways.

Orders and Shipping

  • Order Confirmation: Once you place an order, you will receive an email confirmation. However, this does not mean that we have accepted your order. We reserve the right to accept or reject any order at our sole discretion.

  • Shipping: Please refer to our Shipping Policy for detailed information on delivery options, shipping costs, and delivery timeframes.

  • Order Cancellations: Once an order has been processed, it cannot be canceled. However, you may be able to return the item as per our return policy.

Returns and Refunds

  • Return Policy: We offer a Return Policy for eligible purchases. If you are not satisfied with your product, please contact us within 30 days of receiving the order.

  • Refunds: Refunds will be processed according to our Return Policy. Once the returned product is received and inspected, we will notify you of the approval or rejection of your refund.

Intellectual Property

  • Ownership: All content on this website, including text, graphics, logos, images, and software, is the property of PurePaws Naturals or its licensors and is protected by copyright laws.

  • Trademarks: "PurePaws Naturals" and other trademarks, logos, and service marks displayed on the site are trademarks of PurePaws Naturals. You may not use these trademarks without our express written permission.

User Conduct

  • Prohibited Use: You agree not to use the website for any unlawful purposes or to violate any local, state, national, or international law. You also agree not to engage in any conduct that could damage, disable, or impair the website’s functionality.

  • Account Security: You are responsible for maintaining the confidentiality of your account and password. If you believe your account has been compromised, please contact us immediately.

Limitation of Liability

To the maximum extent permitted by law, PurePaws Naturals shall not be liable for any damages arising from the use of the website or the purchase of products, including but not limited to direct, indirect, incidental, punitive, and consequential damages.

Indemnification

You agree to indemnify and hold PurePaws Naturals and its affiliates, officers, employees, and agents harmless from any claims, damages, and expenses arising out of your use of the website, violation of these Terms, or infringement of any rights of a third party.

Privacy Policy

By using this website and our Services, you agree to the collection and use of your personal data in accordance with our Privacy Policy.

Changes to Terms

We reserve the right to update these Terms at any time. Any changes will be posted on this page with an updated “Last Updated” date. Your continued use of the Services after any changes to the Terms constitutes your acceptance of the updated Terms.

Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of Ontario, Canada. Any disputes arising out of or relating to these Terms shall be resolved in the courts of Ontario, Canada.

Contact Us

If you have any questions regarding these Terms of Service, please contact us at:
Email: orders@avacommerce.net